If you see fewer auto repair shops in your community then you are witnessing a trend that is spreading throughout the auto repair industry. The small independent auto repair shop is getting squeezed by both the dealers along with the ‘backyarders’ creating shrinking margins and putting many auto repair independents out of economic.
The global problem may be the auto repair and service market has been shrinking in the last ten or fifteen years. Technology has made cars much more reliable with fewer breakdowns, repairs and scheduled maintenances.
Many manufacturers offer the latest 100,000 mile warranty which means that the independent will get little chance to operate that car for the first 5-10 years it is owned.
As new car sales margins go down, VW, Chevrolet, Toyota and other manufacturers are seeking to their service departments to make in the difference.
Additionally many dealers such as Porsche and Saab happen to adding other useful benefits such to be a loaner car while repairs are being made. Independents are usually now being forced to give courtesy rides to customers in an effort to keep plan the dealers since customers now expect this service.
Furthermore dealers with regard to Mercedes and Ford are now directly offering specials on services making their dealer prices in order to independent repair shop prices.
But it’s but not just competitive pricing that is worrying the independents.
The battle for skilled labor all means being won by the dealers: the dealers often competed for skilled labor and may have become significantly more aggressive. With fewer individuals entering the auto repair profession and opting instead for careers regarding example health and technology, the total talent pool of methods to use skilled auto technicians is shrinking.
Increasingly it becoming more difficult for independents you ought to hire and retain these competent employees. Being an automotive technician, would you rather are employed by Audi or Joe’s Drive way?
The dealers are selecting the best ‘mechanics’ or as might known today, ‘technicians.’ A top end dealer technician earns $100,000 one year with benefits while wages shop owner would must gross a lot more $1,000,000 1 yr to make that and still have to obtain their own benefits and social protective measures.
Because in the economic realities many independent owners are at this moment closing their shops all night to be suitable for GM, Nissan and other dealers.
This puts the independent auto mechanic shop at a definite disadvantage when diagnosing and repairing difficult drivability, fuel injection, electronic and computer related rrssues.
Additionally, is not diagnosis is comprised and a part needs replacing the dealer will are in stock, not only verifying the diagnosis but greatly speeding within the repair along with increasing customer care. Big advantage Cadillac and Bmw.
But it is not just a skilled employee conflict. Techs cannot fix cars without information and love a long and ongoing dispute amongst the dealers/manufacturers and independents over technical information access and diagnostic applications.
The manufacturers claim their technical details are proprietary while independents claim the information should build up to anyone who owns or fixes that make of car.
Excel Auto Repair & Sales
94 E Falmouth Hwy, East Falmouth, MA 02536
(508) 444-2777